Returns & Exchanges

At BORN PRETTY, we want you to be completely satisfied with your beauty purchase; if you are not happy with your order, you may return unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] with your order number and the specific items you wish to return or exchange.

• 2.
  Prepare Your Package

  Ensure that all nail polishes, powders, and tools are in their original packaging, unopened, and securely packed to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return label to your package and drop it off at your nearest authorized postal service center.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship out your exchange items within 5-7 business days.